AI WhatsApp Chatbot for Restaurants & Cafes

The average restaurant receives 40 to 80 phone calls per day just for reservations and menu questions. During Friday and Saturday dinner rush, your staff is plating food, not answering phones. Each missed call is a table that goes to the place down the street.

With Tecca, your restaurant has a WhatsApp assistant that handles bookings around the clock. A couple planning a Saturday dinner at 9 PM can message you at midnight on Wednesday, pick their preferred time from available slots, and get instant confirmation. No phone tag, no voicemail, no lost reservation.

But the real value shows up in reducing no-shows. The average restaurant sees a 15-20% no-show rate on reservations, which means 3-4 empty tables on a busy night. Tecca sends automatic confirmation messages 24 hours before each reservation. If the guest cannot make it, they can cancel or reschedule right in the chat, and Tecca immediately offers that slot to the next person waiting. Restaurants using automated confirmations typically cut no-shows by half or more.

Tecca also handles the questions your host answers dozens of times daily: "Do you have outdoor seating?", "Is the kids menu available on weekends?", "What are your gluten-free options?", "Can I bring a cake for a birthday dinner?" These answers are configured once and delivered instantly, which means your front-of-house team focuses on the guests already seated.

For restaurants with private dining or event catering, Tecca qualifies inquiries by asking about party size, date, budget, and dietary requirements before passing the lead to your events coordinator. Instead of spending 20 minutes on the phone collecting basic details, your coordinator gets a ready-to-go brief and can focus on closing the booking.

The setup takes about 10 minutes. You connect your WhatsApp Business number, sync your reservation calendar, and upload your menu. Tecca handles the rest.