Enhance your guest experience with WhatsApp support. Availability inquiries, direct bookings, and hotel services accessible around the clock.
Hotels live and die by two numbers: occupancy rate and direct booking percentage. Every booking that comes through an OTA like Booking.com or Expedia costs you 15-25% in commission. For a $150/night room, that is $22 to $37 per night going to a middleman. If you can shift even 20% of your bookings to direct channels, the savings add up fast.
Tecca gives your property a WhatsApp assistant that answers availability questions instantly, day or night. When a potential guest messages asking about room options for next weekend, the bot responds in seconds with available room types, rates, and photos. No hold music, no "we will get back to you" — just an immediate answer that converts a browser into a booker.
The guest experience starts before check-in. Two days before arrival, Tecca sends a welcome message with check-in time, directions, parking information, and a link to pre-register. This alone reduces front desk wait times by several minutes per guest. Guests can also ask about breakfast hours, pool schedule, spa availability, or restaurant recommendations — all answered instantly without calling reception.
During the stay, Tecca handles the small requests that stack up at the front desk: extra pillows, room service menus, late checkout requests, local restaurant suggestions, transportation to the airport. Your front desk staff spends less time on the phone and more time with the guests standing in front of them.
At checkout, Tecca sends a brief satisfaction survey and, for happy guests, a discount code for their next direct booking. This creates a loop: the guest who found you on Booking.com this time books directly next time, saving you the commission.
For properties with multiple room categories — suites, standard rooms, family rooms — the bot helps guests understand the differences and upsells naturally by showing what each option includes. Properties using Tecca report an average upsell rate of 12-18% on room upgrades when the bot presents options during the booking conversation.
Setup requires connecting your WhatsApp Business number and configuring your room inventory and rates. Most properties are live within 15 minutes.
It is 2 AM and a traveler in a different time zone asks if a double room is available next weekend. The bot shows available room categories with photos, nightly rates, and what each includes. The guest books a suite directly through WhatsApp — no OTA commission, no redirect to a website. Confirmation arrives in seconds with a calendar invite.
A guest arriving tomorrow receives a pre-arrival message with check-in time, driving directions, parking info, and a pre-registration link. When they arrive, front desk already has their details and the key is ready. The guest walks in, picks up the key, and heads to the room in under two minutes.
During their stay, a guest messages at 10 PM asking for extra towels and whether there is a good Italian restaurant nearby. The bot sends the towel request to housekeeping and responds with three restaurant recommendations including walking distance, price range, and whether a reservation is needed. The guest feels attended to without anyone at the front desk picking up a phone.
Selecciona el plan que mejor se adapte a tu negocio. Sin compromiso.
Cuéntanos sobre tu negocio, servicios y horarios en un formulario simple.
Vincula tu WhatsApp Business escaneando un código QR. Toma 2 minutos.
Tu asistente comienza a atender clientes automáticamente.
Selecciona el plan que mejor se adapte a tu negocio. Sin compromiso.
Cuéntanos sobre tu negocio, servicios y horarios en un formulario simple.
Vincula tu WhatsApp Business escaneando un código QR. Toma 2 minutos.
Tu asistente comienza a atender clientes automáticamente.
“Probé varios chatbots y Tecca es el único que realmente entiende lo que mis clientes preguntan. La IA conversacional es otro nivel.”
Ricardo Morales
CEO, Negocios Digitales
“Recomiendo Tecca a todos mis clientes. La configuración es sencilla y el soporte en español responde rápido cualquier duda.”
Isabella Vargas
Consultora de Marketing
“Tengo 3 negocios diferentes y cada uno tiene su Tecca. La inversión se paga sola con las horas que me ahorro.”
Jorge Mendoza
Propietario Multinegocios
“Probé varios chatbots y Tecca es el único que realmente entiende lo que mis clientes preguntan. La IA conversacional es otro nivel.”
Ricardo Morales
CEO, Negocios Digitales
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