WhatsApp Interactive Messages are enriched message formats that include buttons, option lists, and quick replies, allowing users to interact with a bot or business in a structured way.
Interactive messages include quick reply buttons (up to 3 options), dropdown lists (up to 10 options), call-to-action buttons with URLs, and product messages from the catalog. They streamline user navigation and increase response rates compared to plain text. In Tecca bots, interactive messages combine with conversational AI: the bot can offer structured options when useful and maintain free conversation when the user prefers to type. This combination delivers the best possible user experience.
Tecca leverages whatsapp interactive messages to help businesses automate their WhatsApp communications. Our AI-powered platform makes it easy to implement these strategies without any technical knowledge.
Common questions about whatsapp interactive messages
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