AI WhatsApp Chatbot for Law Firms & Attorneys

Law firms face a specific problem that most other businesses do not: every potential client needs to be screened before you invest time in a consultation. A family law attorney might get 40 inquiries per week, but only 15 are cases they can actually take on. The rest are outside their jurisdiction, cannot afford representation, or have matters that fall outside the firm's practice areas. Screening each one manually — answering calls during court, replying to messages between depositions — is not sustainable.

With Tecca, your firm has a WhatsApp assistant that handles initial intake around the clock. When a prospect messages, the assistant asks the qualifying questions you configure: What type of legal matter is this? What is your location? Have you already been served with papers? Based on the answers, qualified prospects get offered available consultation times directly on your Google Calendar. Unqualified inquiries receive a polite explanation and, if appropriate, a referral suggestion.

The intake process captures the details you need before the first meeting. By the time a client walks into your office, you already have their basic case information and a summary of their situation — all collected through the WhatsApp conversation. Attorneys report saving 45 minutes of intake time per new client. Consultations get automatic reminders before the appointment to reduce no-shows.

For general questions, the assistant handles the standard inquiries that come in dozens of times per week: practice areas, fee ranges, office hours, document checklists for common matters. This frees your support staff to work on substantive legal tasks instead of fielding routine questions. When existing clients message back with follow-up questions days later, the assistant picks up the conversation with recent context.

Firms using assistants for intake report a 40% increase in consultation-to-client conversion rates, largely because prospects receive immediate responses instead of waiting 24–48 hours for a callback during which they contact three other firms.