AI WhatsApp Chatbot for General Practitioners & Family Doctors

A typical family practice receives 40 to 80 calls per day just for scheduling, confirming, or canceling appointments. Your receptionist spends half the workday on the phone repeating the same information: available slots, insurance acceptance, fasting instructions before blood work. Meanwhile, patients already in the waiting room sit longer than necessary.

With Tecca, patients schedule appointments via WhatsApp at any hour. Someone with a sore throat messages at 10 PM wanting a morning slot. The bot shows the doctor's availability, confirms the appointment, and syncs it to Google Calendar automatically. By the time your staff arrives, the schedule is already set.

The strongest impact comes from reducing no-shows. Practices using automated reminders 24 hours before appointments report 40% to 65% fewer missed visits. The patient gets a WhatsApp message with one-tap confirm or reschedule options. If they cancel, the bot immediately offers that slot to the next person on the waitlist, so you don't lose revenue from empty time.

Tecca also handles the repetitive questions that eat into your team's time: what to do before a blood test, what documents to bring for a first visit, office hours, whether the doctor treats a specific condition. The bot responds instantly with accurate information you configure once.

For multi-doctor practices, the bot coordinates individual calendars and offers patients the first available slot with any doctor, or lets them choose a specific physician. Your receptionist is freed up to handle in-office patients, insurance paperwork, and tasks that actually require a human.